Case Study City Laser Clinic

In the thriving industry of Cosmetic Services, Ellen Alexander managed the successful City Laser Clinic. They provided non-surgical cosmetic treatments using the highest quality technology and experienced therapists. However, their website was plagued with long page load times that caused consistently high bounce rates. Despite using the WP Rocket optimisation plugin, they were losing customers with every passing day.

Determined to find a solution, Ellen considered various options like AWS, but she was put off by the lack of support. Then, a business associate recommended Peakhour, a company known for improving website performance. Intrigued, Ellen decided to reach out to Dan, a representative from Peakhour, for assistance.

Dan and his team at Peakhour first reviewed the City Laser Clinic's website and worked closely with Ellen to tweak the WP Rocket plugin, achieving some performance gains. They then added the website to their service, which involved installing the Peakhour WordPress Plugin and updating the DNS. The integration was seamless, and soon Peakhour's service began optimising, accelerating, and protecting City Laser Clinic's online presence.

The collaboration between City Laser Clinic and Peakhour proved to be transformative. The website's page load time improved by four seconds, and there was a 40% increase in page views. Peakhour even blocked 500 bad requests per day, enhancing the site's security. What's more, during a hosting mishap where the site was mistakenly canceled, Peakhour's cache maintained the site's online presence, protecting its search engine ranking and reputation.

City Laser Clinic experienced a significant increase in online customer inquiries and revenue, even amidst the challenges of COVID. Ellen was thrilled, saying, "I would strongly suggest that any business who relies on their website to attract customers should instantly get on board with Peakhour - it is simply a no-brainer! I can honestly say that our business revenue has grown by around 100 times what we are paying for the service every month. I was initially skeptical, but now wish I had made the transition years ago."

"I would strongly suggest that any business who relies on their website to attract customers should instantly get on board with PeakHour - it is simply a no brainer! I can honestly say that our business revenue has grown by around 100 times what we are paying for the service every month.

I was initially sceptical, but now wish I had made the transition years ago."

Ellen Alexander

Director, City Laser Clinic